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Notice on the processing of personal data

Here we explain which personal data we process when you visit aerpuro.it, write to us or sign in through the central sign-in. If you use your company’s app, the data controller is your company: we process the data on its behalf, as data processor.

Reading time 9 min · Updated on

Contents of this page

This English version is provided for convenience only. In case of discrepancy the Italian version prevails. Translation to be reviewed by a lawyer.

1. Who the data controller is and how to contact us

The data controller for the processing described on this page is AEGIS CODEX S.r.l., with registered office at Via di Santa Costanza 21, 00198 Roma (RM), VAT number 18727461008, which operates the AerPuro service1.

  • Email: supporto@aerpuro.it (also for exercising your rights)
  • PEC (certified email): aegiscodex@pec.it
  • Data Protection Officer (DPO): [Da indicare: DPO nominato oppure non nominato]

The company’s other details are in the legal notice.

2. Who this notice is for

This notice covers three situations in which we decide how and why the data is processed:

  • you visit the website aerpuro.it and its guides;
  • you write to us, including through the demo or quote request that the website prepares as an email;
  • you sign in through the central sign-in on aerpuro.it, which takes you to your company’s area.

If you use your company’s app

When you work in your company’s area (an address such as nomeazienda.aerpuro.it) or use the customer portal, the data controller is the company that subscribed to the service: it decides which data to enter, who can see it and how long to keep it. We process the data on its behalf, as data processor, under a written agreement (Article 28 GDPR). The notice you should read is the one from your employer or from the company providing you with the service, and requests about your data should be addressed to them. If a request reaches us, we forward it to the company without delay.

3. Which data we process

Browsing the website. The server that hosts the website automatically records, for each request, the IP address, the date and time, the page requested, the outcome and the browser type (user agent). These are technical logs: we do not use them to profile you and we do not combine them with other data. The website does not use analytics tools or third-party services that track browsing: the details are in the cookie policy.

Demo or quote request. The form on the website does not send anything to our servers: it composes an email in your email program, and we receive it only if you decide to send it. It contains the data you choose to enter: the company name and VAT number, the contact person’s name, role, telephone number and email, the city and any notes.

Email. If you write to us, we process your address, the content of the message and the data you give us.

Central sign-in. When you sign in from aerpuro.it you enter your email and password. The password is forwarded to the server of your company’s area, which checks it: the central sign-in does not record or store it. To know which area to direct you to, the central sign-in keeps for each user only a cryptographic fingerprint (hash) of the email (calculated with a secret key, never the email in clear), the area the user belongs to and whether the user is active. For security it records sign-in attempts: date and time, outcome, IP address, the email fingerprint and the fingerprint of the browser used.

4. Why we process it and on what legal basis

Each processing activity has a specific purpose and a legal basis among those provided for by the GDPR2.

Purposes and legal bases
PurposeLegal basis
Running the website and protecting it from abuse (technical logs)Legitimate interest in the security of the website (Article 6(1)(f))
Replying to requests for a demo, a quote or informationPre-contractual measures requested by you (Article 6(1)(b)); when you write on behalf of a company, our legitimate interest in replying to it (Article 6(1)(f))
Directing you to your company’s area and blocking unauthorised sign-in attemptsPerformance of the service you requested (Article 6(1)(b)) and legitimate interest in the security of sign-ins (Article 6(1)(f))
Complying with legal and tax obligations or with requests from the authoritiesLegal obligation (Article 6(1)(c))

We do not send promotional communications, we do not profile and we do not take automated decisions that produce effects on you. Providing the data is optional, but without it we cannot reply to you or let you sign in.

5. Who we share the data with

The data is neither disclosed nor sold. It is processed only by the authorised people at our company and by the suppliers who help us provide the service, each only for the activity we entrust to them:

Suppliers that process data on our behalf
SupplierWhat it doesWhere
Infomaniak Network SAHosts the website, the app servers and the encrypted backups; manages the mailbox and the sending of service emailsSwitzerland
HERE Global B.V.Only inside the app: completes addresses as you type them. The request is sent from the browser of the person typing and includes the text typed and the IP addressNetherlands
OpenAI Ireland LtdOnly inside the app and only if the customer company uses assisted document reading: it receives the images of the uploaded documents to suggest the data to be transcribed, which a person confirms; and, if the company uses the chat assistant, the questions typed by users and the management data used to answerIreland, with possible transfers outside the Union (chapter 6)

HERE and OpenAI do not receive data of website visitors or of people who use the central sign-in: they act only in the customer companies’ areas, for the functions indicated34. The data may be disclosed to the authorities when the law requires it.

6. Transfers outside the European Union

Switzerland. Servers, archive and backups are in Switzerland, a country for which the European Commission has recognised an adequate level of protection5, confirmed in the review of 15 January 20246. No further safeguards are needed for this transfer (Article 45 GDPR)7.

OpenAI. For customers established in the European Economic Area or in Switzerland, the terms published by OpenAI name OpenAI Ireland Ltd as the counterparty and provide that transfers to group companies or suppliers outside those countries, such as the United States, take place on the basis of standard contractual clauses or an adequacy decision3.

HERE. HERE’s terms allow access to data from outside the European Economic Area only to countries with an adequacy decision or under standard contractual clauses4.

You can ask us for a copy of the safeguards adopted by writing to supporto@aerpuro.it.

7. How long we keep it

  • Technical website logs: for as long as needed for security, then deleted by the automatic rotation of the logs.
  • Emails and demo or quote requests: for as long as needed to handle the request; if a contract results, for the duration of the relationship and then for the periods required by law, including tax law.
  • Central sign-in: the email fingerprint is kept for as long as the user exists in their company’s area and is removed when the company deletes the user. Rejected sign-in attempts are kept for 14 days, other security events for 90.

8. Your rights

You can ask us at any time to access your data, to correct or delete it, to restrict its processing and to receive it in a readable format (portability), and you can object to processing based on our legitimate interest8.

Write to supporto@aerpuro.it: we reply within one month, which can be extended by two months in complex cases, with an explanation. We may ask you to confirm your identity before replying. For the data your company manages in its AerPuro area, contact the company (chapter 2).

9. Complaint to the Garante

If you believe that the processing of your data infringes the GDPR, you can lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali)9, or with the supervisory authority of the Union country where you live or work.

10. Changes to this notice

We update this notice when the processing or the suppliers change. The date of the latest version is at the top and at the bottom of the page, together with the version number.

Questions about this document?

Write to us at supporto@aerpuro.it. Version 1.0 dated .